MedPlus India — excess bill made for two items

1 Review
 sathibabu mortha on Mar 1, 2018
Vijayawada medplus invoice number [protected] on 1/03/2018 customer id 528380. For billing 60 tablets of stanlip they took amount for 70 tablets but gave only 60 to us. Another set of tablets was asked only for 45 but took amount for 60 tablets. After asking them about this they are just simply carelessly telling a useless word sorry. Like this the management have cheated everyone. But due to our glance at the bill we have taken the issue it very seriously. Medplus is a renowned chemist shop but if the management cheats and takes money who will buy from you further. I was a customer of medplus since 2006. I didn’t expected a cheating business from this store in vijayawada. So i request you to look into the matter and not let any management over the country to loot cheaply people’s hardearned money.

Complaint Status

[Mar 01, 2018] MedPlus India customer support has been notified about the posted complaint.
Verified Support
MedPlus India Customer Care's response, Mar 22, 2018
Dear Customer,

We regret the inconvenience caused to you. We would like to inform you that the issue has been escalated to the team concerned.

We appreciate your valuable complaint and assure you that appropriate measures would be taken to avoid such situations in future and also we appreciate your understating and patience in this regards.

Your relationship is important to us.
Thanks and Regards,
(Toll Free):[protected]
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    MedPlus India - excess bill made for two items