[Resolved]  Medplus India — got a different tablet instead of the prescribed

Address:Medplus, Madanandapuram, Chennai, Tamil Nadu

My doctor has prescribed myopris tablet and the staffs have given the myospaz tablet on 18th november. I didn't check the tablet believing the staffs capacity but unfortunately it turned upside down. I took two tablets and got severe jaw pain since morning and when checked the tablet i found it to be different. I was very startled and we took it to the shop and found there was no manager. The staffs asked us to come in the evening. I checked with my doctor on the pain and she helped me to get relieved from it. Evening i went back to the shop and asked for the reason, the so called manager said the person who gave the tablet is on leave. And he counted the tablet and he didn't even apologize for the happening. I don't know whether the employees are qualified enough. This is not at all acceptable.

Medplus: medplus madanandapuram
Manager name: natrajan
Was this information helpful?
No (0)
Yes (0)
Dec 23, 2019
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2019
MedPlus India Customer Care's response
Dear Customer,

With reference to complaint, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so, that we can resolve the same on priority.

Please note that we have taken up your complaint and accorded it top priority expressly working towards resolving it at the earliest.

For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com.
Complaint comments 

Comments

Hi, I bought medicines from near by shop, I paid through payTM, money deducted from my account but shop keeper told money not credited. They told money will be refunded back.So I paid again. BUT I did not get any refund.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MedPlus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    812
    Pending
    66
    Resolved
    563
    MedPlus India Phone
    +91 40 6700 6700
    +91 40 6674 3000
    MedPlus India Address
    GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
    View all MedPlus India contact information