[Resolved] Medplus India — illegal practice at medplus branch - konena agrahara | |||
Changing prescribed medicine at medplus outlet - no response for customer complaint. I register complaint but couldn't receive any response & there is no change at outlet also. I frequently visit store located in konena agrahara, here one medplus executive named "arjun" is doing all the illegal & unethical things like he changed medicine by his own. For orders - he kept orders with him & deny to customer by saying that order is not yet arrived. He is very harsh & abuse customers. There are so many bad things he does. I think medplus should not encourage such values & behaviors if so please sack that guy immediately as he maligning medplus reputation. Please take action asap. Was this information helpful? | |||
Feb 1, 2020 Complaint marked as Resolved MedPlus India customer support has been notified about the posted complaint. Verified Support Dec 31, 2019 MedPlus India Customer Care's response Dear Customer, With reference to complaint, we regret the inconvenience caused to you. We kindly request you to share us with your contact details so, that we can resolve the same on priority. Please note that we have taken up your complaint and accorded it top priority expressly working towards resolving it at the earliest. For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com. | |||
 2 Comments | |||
Comments
Pathetic service, if you dont mention any particular brand they will provide you the most expensive medicine . If you realise later you got fooled by them still they won't refund you the money even you approach them with all the bills.
Reply
Whenever i request your man at the ramapuram out let to deliver the medicine at my home which is very nearby he always refuses very casually.it is very distressing for a senior citizen like me.i am seriously thinking of giving orders to a more complying agency.mind you, you are losing a long standing customer.
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