[Resolved] Medplus India — lethargic pharmacists | |||
I have diabetic 73 years old mother and i have been buying medicines for the past few years from medplus pharmacy in arumbakkam, chennai-106 due their discounts and friendly service. Recently my mother underwent operation on her foot at apollo hospital due to her foot ulcer. For her medicines and bandages i approached medplus pharmacy, the pharmacist cant able to understand prescription written by doctor and very lethargic to search for the medicines they have, for the past week 2 or 3 times, i went to medplus they can't understand doctor's prescription then i went to another pharmacy there i can get that medicine. Yesterday (28/02/2019), i went to medplus pharmacy, i asked a medicine at the pharmacy, the pharmacist cant understand handwriting of the doctor and asked another pharmacist he rudely remarked that they only can supply the medicines, if purchase full prescription from them (Doctor wrote medicine for 6 months, i intent to buy for one month). This is a unprofessional conduct from them. We only go to medplus due to their discounts and friendly service. I want to know whether they are qualified pharmacist or 10th dropouts they cant understand even the name of the medicine. Hereafter, i wont go to medplus. Every month i was buying 2000 to 3000 worth of medicines from them. Was this information helpful? | |||
Apr 2, 2019 Complaint marked as Resolved MedPlus India customer support has been notified about the posted complaint. Verified Support Mar 01, 2019 MedPlus India Customer Care's response We regret the inconvenience caused to you. We kindly request you to share your Mobile Number to resolve the issue. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future. For further correspondence, call our customer care helpline number[protected]/[protected]. Appreciate your understanding and patience in this regards. Regards, MedPlus Team
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