[Resolved] Medplus India — Medicine - delivery last - order id - 3207493

aksh004

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka, 560068
Website:	www.medplusindia.com

Hi sir/madam,
This is regarding the non delivery of my order with med plus. I had ordered some medicines with med plus with order id - 3207493. The customer care executes say that it has been delivered however i never received the order.
I had been chasing the delivery guy since the delivery that and the response was "it will deliver today". Suddenly, one day, i received a message saying the order has been delivered. I don't understand where the order has been delivered and to whom.
I am really disappointed with the med plus services and there has been no positive results after series of complaints.

The order value was appx. Inr 2900.

Best regards,
Akshay

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Jul 31, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2017

MedPlus India Customer Care's response We regret the inconvenience caused to you.

Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.

Please be informed that as per our telephonic conversation with you, we have initiated the refund for your order id:3207493 & amount will be refunded back to your account within 5 to 10 bank working days.

For further correspondence, call our customer care helpline number[protected]/[protected].

Appreciate your understanding and patience in this regards.

Regards,
MedPlus Team.