[Resolved]  Medplus India — MedPlus opticians-Eye glasses

I went to MedPlus opticians to get new pair of progressive glasses. The service was bad even after providing the prescription the glasses doesn't work the way they should. The vision in blurry and the eyes feel itchy and watery after putting the glasses on. I again visited and requested to check what is the problem. There is no response from them. I visited number of times, such an ill response I received. The service doesn't match with the amount and time I spent. I need either a refund or kindly provide glasses without defects.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 11, 2021
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2021
MedPlus India Customer Care's response
With reference to your email, please be informed we could not be able to retrieve your information.

Kindly share us your registered details (Mobile Number / Medplus Id) to [protected]@medplusindia.com (or) [protected]@medplusmart.com, so that will check and assist you accordingly.

We value your association and assure you of our commitment to serving you in the best possible way.

This is a system generated mail.

Warm Regards,

Customer Care Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MedPlus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    812
    Pending
    67
    Resolved
    562
    MedPlus India Phone
    +91 40 6700 6700
    +91 40 6674 3000
    MedPlus India Address
    GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
    View all MedPlus India contact information