[Resolved] Medplus India — misbehavior of a salesman at the counter | |
On 29/8/2018 around 12 noon i went to your retail shop on glt road baranagar kolkata 700036. I asked for xmate 500mg plain, thrice. The bespectacled fairly burly salesman had chosen to ignore me thrice. Since he was not in uniform and with name plate, i could not say say his name. Initially i thought the person he attended obviously came before my arrival and i did not mind giving him priority, who was standing close to his counter. There were hardly 5/6 persons altogether in the shop. Next he responded another customer, and what hurted me, he just summoned one from other counter, blatantly ignoring my call. The reason best known to him. As a senior citizen i feel disgraced, and as a member of a disciplined force i chose to simply withdraw from the shop, silently, lest an undesired brawl ensued, detrimental to my health and prestige. Hope your esteemed organisation didn't teach your staff to insult seniors. You are requested to look into it, so that no other senior citizen feel awkward and insulted at the hand of your salesmen. Was this information helpful? | |
Oct 13, 2018 Complaint marked as Resolved MedPlus India customer support has been notified about the posted complaint. Verified Support Aug 29, 2018 MedPlus India Customer Care's response Dear Customer, we regret the inconvenience caused to you. We kindly request you share your contact details so, that we can resolve the same on priority. We would like to inform you that the issue has been escalated to the team concerned. We appreciate your valuable feedback and assure you that appropriate measures would be taken to avoid such situations in future. For further correspondence, please callus on[protected] or reply us via email to [protected]@medplusindia.com or [protected]@medplusmart.com. Regards, MedPlus Customer Care Verified Support Aug 29, 2018 MedPlus India Customer Care's response Dear Customer, We regret the inconvenience caused to you. We kindly request you to share your Mobile Number. So, that we can escalate to concerns regards the compaint can resolve the same on priority. For further correspondence, call our customer care helpline number[[protected]] or can write to us at wecare (at) medplusmart (dot) com Appreciate your understanding and patience in this regards. Thanks and Regards, Medplus Customer Care Team, (Call):[protected] (Toll Free):[protected] (Email): [protected]@medplusindia.com (Email): [protected]@medplusmart.com | |
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GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
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Arunava Bandyopadhyay.