[Resolved]  Medplus India — Misbehaviour by Medplus agent

Address:SVN Colony, Guntur, Andhra Pradesh, 522006

Medplus (SVN Colony): Shiva is a Medplus agent, who has no manners to speak with customer and is yelling at. Need immediate actions to be taken.
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Aug 29, 2021
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2021
MedPlus India Customer Care's response
Thank you for writing to us.With reference to the email below, Unfortunately, we are unable to retrieve any information with the details provided by you. Hence, we request you to kindly write back to us with your valid contact details (i.e., Registered Phone Number/ MedPlus Customer Id) to Inquire and to assist further.For further details, you could also call us on[protected]. Looking forward to hearing from you in this regard and hoping that we are able to serve you.Please get back to us in case of any clarifications."Thanks and Regards, MedPlus Customer Care Team.
Verified Support
Jul 27, 2021
MedPlus India Customer Care's response
With reference to your email, we want to apologize for inconvenience happened to you. We have escalated this to the concern team will verify the details and update you ASAP and will take extra care in future. Thank you for your patience. Let us know if we can help in any way. We value your association and assure you of our commitment to serving you in the best possible way.
Complaint comments 

Comments

Dear Customer,

Thank you for writing to us.

As per the below email.Please provide with your registered mobile number to serve you better.

Please get back to us for any clarifications.

Thanks and Regards,
MedPlus Customer Care Team,
(Call):[protected],
(Email): [protected]@medplusindia.com,
(Email): [protected]@medplusmart.com,
(Web): www.medplusmart.com.

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