[Resolved] Medplus India — My Order got failed but Amount debited - OTNMM[protected] &OTNMM[protected] | |
I had placed the medicine order in your application on 11th september'2021. but my order payment failed but the amount was debited in my account around Rs.1875.60. As i had your customer care as they told it will refund in account within 24hrs but still not yet received. kindly do the needful. attached snapshot for your reference. Name: Jayachandran Mobile no.:[protected] Order ID:OTNMM[protected] &OTNMM[protected] Transaction ID:[protected] Was this information helpful? | |
Oct 23, 2021 Complaint marked as Resolved MedPlus India customer support has been notified about the posted complaint. Verified Support Sep 13, 2021 MedPlus India Customer Care's response With reference to your email, please be informed your details has been shared to concerned department as soon will receive an confirmation will update you accordingly and we have also raise ticket in your Medplus Account and we have reverted back.We value your association and assure you of our commitment to serving you in the best possible way. Warm Regards, Customer Care Team. Verified Support Sep 21, 2021 MedPlus India Customer Care's response Dear Customer, Thank you for writing to Us, As we receive a confirmation from verification team as, Refunded on 13/09/2021.It will take 7--10 business days to credit in the account. Bank ARN[protected] | |
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