[Resolved] Medplus India — non availability of medicine
S
Srinivasan Periasamy
Address:
Chennai, Tamil Nadu, 600095
I am your regular customer for the last 7 years and purchase on an average rs. 30000 per year. Last week, i asked for stilnoct tablets from ayanambakkam branch in chennai. They said they will arrange in one week. Today when i contacted them, they answered irresponsibly. Then i contacted your customer care and the lady executive bluntly told that sleeping pills will not be supplied. I have been buying sleeping pills from you regularly. Now i am asking for the tablet with a valid prescription from one of the leading diabetic units in the country. What is the problem?. If you do not want to serve, then i will look for alternate sources. My email i'd is [protected]@gmail.com and my phone number is [protected]. This kind of behavior is really hurting from your customer care executive who is supposed to solve the problem. If i do not receive a reply within 24 hours, i will permanently switch over to some other source. It is the service which matters and not the discount.
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Mar 14, 2020
Complaint marked as Resolved
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2020
MedPlus India Customer Care's response Dear Customer,
With reference to complaint, we regret the inconvenience caused to you.
Please note that we have taken up your complaint and accorded it top priority expressly working towards resolving it at the earliest.
For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com.
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