[Resolved]  Medplus India — non delivery of spectacle on time

I placed an order for a pair of spectacles on 08/09/2019 against receipt voucher number [protected] at your outlet situated at sriramnagar, kondapur hyderabad 500084. The delivery date was 11/09/2019. When i went there yesterday at 1830 hours, i was told that the item is not ready due to muharram holiday and will be delivered to me on 12/09/2019 by 1230 noon. Today again when i went there at 1805 hours, the store incharge said as there was no delivery boy available, they will deliver to me at 1230 noon tomorrow iee on 13/09/2019. But neither they are intimating me telephonically to me or by any other means.
Kindly look into this matter.
Was this information helpful?
No (0)
Yes (0)
Oct 23, 2019
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2019
MedPlus India Customer Care's response
We regret the inconvenience caused to you. We kindly request you to share your Mobile Number to resolve the issue. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future. For further correspondence, call our customer care helpline number[protected]/[protected]. Appreciate your understanding and patience in this regards. Regards, MedPlus Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MedPlus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    813
    Pending
    66
    Resolved
    563
    MedPlus India Phone
    +91 40 6700 6700
    +91 40 6674 3000
    MedPlus India Address
    GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
    View all MedPlus India contact information