[Resolved]  Medplus India — non receipt of refund on non delivery of order.

I had ordered medicines (Order no. Okamm[protected]) on 13.04.2020 for home delivery for nearly rs.2000/-. I received sms also to the effect. After 2 days when i enquired with the store i was told the address is too far so it won't be home delivered and that they are returning the order and i will get refund. I am following up through mail and call to customer care almost daily and getting only one reply that matter has been forwarded for refund and i will receive a call back which has never happened. I have sent five mails and am calling them daily. Every time different person attends the call and have to narate the same story just to hear that will receive a call from supervisor within 2 hours which has never happened. Today when i tried to call today the call gets automatically disconnected saying all are busy.