[Resolved]  Medplus India — Not allowing approved MONTHLY OFFER DISCOUNTS

Address:600078

I AM A REGULAR customer of your Chennai Nesappakkam, Vanniar street, Chennai-78 branches for last 3.5 years. Everymonth I purchase an average of Rs.600 to Rs.700 [protected]of medicines/consumer items from above two stores. This fact can be verified by putting my Mob.No:[protected].
on 17.2.17 at 8.42.03 AM I made total purchase of Rs.459.50. cr.card MID No;[protected], invoive No:004386. Another invoice[protected] dated;10.2.17 .My cust id:6813777.
In your shop entrance a sticker displayed OFFERS OF THE MONTH. On seeing this I purchase 2 Nos. of All out liquid bottles. Despite specifically telling of 10% dis.offer, only 5% was dis.billed.When enquired counter sales persons always say that offer has not yet come to this shop.If it is true, why are you pasting tha t sticker, thus yr customers for a ride.this happened to me many times.
Only with the good intention that the good name of Medplus brand should not be spoiled, I am making this complaint..Either u update the discount% in yr system or don"t display the nasty sticker in the entrance Glass doors.
Hope some solution will be offered soon.My cust id will give you full picture of my purchases from yr 3 shops here.
Yours truly
G.V.Rao, Nesapakkam/18.2.17
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Mar 24, 2017
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Feb 18, 2017
Updated by G.V. Rao
I AM A Customer of your MGR Nagar, Nesapakkam and Vannier street, Chennai-78 branches for last four and half years.
Verified Support
Feb 19, 2017
MedPlus India Customer Care's response
Dear Customer,

We regret the inconvenience caused to you.

We have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

We request you to kindly bear with us in the interim. Your understanding and patience is highly appreciated.

Should you require any further clarifications or assistance, please reply to us via email to [protected]@medplusindia.com
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