Medplus India — packed the empty sachets i brought instead of packing the new ones

Address:	Hyderabad, Andhra Pradesh, 500044
Website:	www.medplusindia.com

Today, i bought a whole month's worth of diabetes tablets from a medplus store located in dlb archade, vidyanagar, ramnagar-500044. I had taken the previous month's empty tablet's sachet for reference. After paying i was looking at the bill and didn't pay much attention to the packing, also the store was empty back then. After coming home, i realise they had only packed the empty sachets i took there, i had come directly to home and also there were no holes in the envelope also the empty sachets were still there, so i rush back to the store. They in no way accepted that they did not pack the tablets though i showed them what they had packed. I spent almost an hour there arguing and am just entering home. I've also tried calling the customer service on my way, it was around 9pm, it said that the service is available from 8am to 10pm on all weekdays and the call was cut.
Store id: inaphyd00008
My cus id: 9084014