[Resolved]  Medplus India — pampers

Address:Chennai, Tamil Nadu, 600073
Website:Consumercomplaints

I bought pampers small & medium 86 packs in medplus store located in hastinapuram. Store id : ininmas00136. While purchase i inform in billing that i might change the pack after going home from small to medium, they asked to me bring in a week. As thought earlier medium was the correct one and i went to store for returning the pack... There pampers cover was torn a little, very little not even a inch, they lady at the store was very rude and refused to exchange. Now it's waste of money for me. On the day of purchase printer was not working and they did now give me the bill, i adjusted with that. But now they won't exchange. Not sure how the torn occured. Kindly exchange my product. Am a regular customer there and my arpm is 5000/rs0
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Jul 14, 2018
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Jun 10, 2018
MedPlus India Customer Care's response
We regret the inconvenience caused to you.

We kindly request you to share your Mobile Number to resolve the issue. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.

For further correspondence, call our customer care helpline number[protected]/[protected].

Appreciate your understanding and patience in this regards.

Regards,
MedPlus Team
Jun 10, 2018
Updated by Thiara
My number [protected]
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