[Resolved] Medplus India — Product

Yuvaraj Deivasigamani

Jul 29, 2021

Address:

Mangadu. Chennai

Today morning called customer service care and raised complain. Patient Name Deivasigamani contact number [protected]. 25/07/2021 bill date. One Ryzodeg penfill 100 IU 3ml. Today open from cover but it's damaged in bottom. I went store Mangadu. Sorry to say this. Very poor response. Then immediately called customer care. Please review my attached and do needful. Alternative contact no [protected].

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Aug 30, 2021

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Jul 29, 2021

Updated by Yuvaraj Deivasigamani Today morning called customer service care and raised complain. Patient Name Deivasigamani contact number [protected]. 25/07/2021 bill date. One Ryzodeg penfill 100 IU 3ml. Today open from cover but it's damaged in bottom. I went store Mangadu. Sorry to say this. Very poor response. Then immediately called customer care. Please review my attached and do needful. Alternative contact no [protected].

Verified Support

Jul 29, 2021

MedPlus India Customer Care's response With reference to your email, please be informed your details has been shared to concerned department as soon will receive an confirmation will update you accordingly and we are working on your raised ticket.

We value your association and assure you of our commitment to serving you in the best possible way.

Warm Regards,

Customer Care Team.

Verified Support

Jul 30, 2021

MedPlus India Customer Care's response As per telephonic conversation you have conformed that Product replacement has been done hence we are closing your ticket .
We value your association and assure you of our commitment to serving you in the best possible way.

Warm Regards,

Customer Care Team.