[Resolved]  Medplus India — Quality issues and unprofessional behaviour of medplus team

Address:

Hyderabad

Due to the negligence and unprofessional nature of your employees who doesn't understand the concern of the customer I'm raising this complaint. I have repetitive issues with regards to the products and medicines delivered by your team. Recently I got nearby expiry date medicines one was expiring in the Oct 2021 and December 2021. My mom was about to consume the medicine and the tablet was spoiled. When reached out to the customer care team the way they talk to the customer is not at all pleasant. Very ignorantly and harshly they talk and same issue with the diapers quality I had repetitive issue with mamy poko pants and Huggies. Enclosing pictures as well. I get a call from the store asking me not to order any products from medplus. The person who spoke to me was asking me to ignore this issue and he was rudely saying that only I have the problem what kind of person is he? My kid is suffering a lot due to which he's having sleepless nights due to the pain in the rashes area. He's just 17 months old.
Below is the number from where I got the call [protected]