[Resolved] Medplus India — redemption of reward points fraudulent
Kolathur, Tamilnadu, India
Name : padmanaban. K
Mobile number : [protected]
Medplus customer id : 7124274.
I am using medplus for past 2 years for medicine purchase for my monthly needs regularly.
Yesterday (16-aug-2017) night at 22:30 i received a sms from medplus stating my "reward points of 539.00 have been redeemed for products worth inr 1055.00 on 16 august 2017".
This was happened without my knowledge. I have not raised any redemption of my flexi reward points.
This activity may happened in medplus, kolathur poombuhar nagar pharmacy.
Please enquire and let me know the answer.
Complaint marked as Resolved Sep 18, 2017
[Aug 17, 2017] MedPlus India customer support has been notified about the posted complaint.
Verified SupportMedPlus India Customer Care's response, Aug 18, 2017
We regret the inconvenience caused to you.
Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future. We would like to inform you that we are working on the same issue.
For further correspondence, call our customer care helpline number[protected]/[protected].
Appreciate your understanding and patience in this regards.
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