[Resolved] Medplus India — refund not processed even after 15 days.

SGuha61

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700079

I am swapna guha, i had made an online payment
On 5th aug 2019 via net banking sbi.
The fund was deducted but the payment did not go through.
I have been requesting calls emails past 10 days but not getting any result. Everytime, i am promised in few days it will get refunded.

I raised ticket tck[protected]

Your payment of rs 421.71 for order owbmm[protected] was unsuccessful. For cash on delivery pls call [protected]

Please help me resolve issue.

I am not available on call all the time.

Prefer written response or message.

[protected]@gmail.com

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Sep 19, 2019

Complaint marked as Resolved

The refund was proceed.

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2019

MedPlus India Customer Care's response Dear Customer,

With reference to complaint, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so, that we can resolve the same on priority.

Please note that we Received mail from accounts team : As the order # 10732737 has been cancelled and we have received the below mention amount against the order through Razor pay as well.Hence refunded and will gets refunded with in 7 days in their respective account.

For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com.

Sep 19, 2019

Updated by SGuha61 Resolved