[Resolved]  Medplus India — rs. 8514.85 not refund of cancelled transaction

Hi,

Online transaction of amount rs. 8514.85 was cancelled and amount is not refunded it's almost 3 months. Mediplus saying they didn't recieve the amount (Email attached). I checked with andhra bank credit card department they said merchant had settled the amount. (The email is attached).

Please find the attached bank statement for your reference. There are 2 transaction made on the same day with same andhra bank credit card. One is with
Order# (Otgmm[protected]) for amount rs 8514.85 on march 29th which was cancelled and the money didn't revert back to the card.
In the statement it say zaak epayment serv.
Also attached the mediplus purchase history statment.

2nd order made with same card (Order # otgmm[protected]), for amount 2472.12
Was successful and in credit card statement has same name as zaak epayment serv.

Thanks & regards
Naveen
[protected]