[Resolved] Medplus India — rude to the elderly | |||
A regular cuatomer. My father had a doubt regarding the medicine purchased. The first time they gave the medicine it was wrong mg was supposed to be 50/500 and he gave 50/1000. My father was feeling something's wrong as he had skin irritations and he came with the presctiption to check if he will get a return if not buy a new sheet with the right mg.. I work nearby and i had come to see him in the pharmacy since hes near. Only to enter the medplus store in btm 2nd stage next to post office that the lady was shouting at him for his queries. I have not spared her and i have given her a great piece of advice on how to talk to ignorant elders. I am a regular customer and the guy working there have translated all medical terms properly and told to eat the medicine in half or to buy a new strip which is totally okay by me. Bt i will never go there for the 20% offer to this store ever. The lady said shes a medical person and she knows everything which exactly is my point. We do not know neither do the elderly ppl. I do not want any action to be taken against anyone but really hope she or anytime take a little understanding of what made me snap at her as she showed no trace of empathy. Was this information helpful? | |||
Mar 30, 2019 Complaint marked as Resolved MedPlus India customer support has been notified about the posted complaint. Verified Support Feb 27, 2019 MedPlus India Customer Care's response Dear Customer, Thank you for contact us. We are sorry for the convenience faced by you we request to share the customer id or registered mobile no so that we can verify n update you or contact us on[protected] or e mail us [protected]@medplusindia.com. Regards, Medplus Customre Care | |||
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GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
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