[Resolved]  Medplus India — Staff worst behaviour and wrong medicine

Address:Sriperumbudur,gandhi road-602105

Sir, i usually i used to buy medicines from medplus for cardiology tablets and one day lady staff has given wrong medicine ecospirin av 75mg instead of ecospirin 75mg and my health was badly affected. Again when i went to buy medicines on 21st may2020 the same lady staff said harshly not only one medicine all medicines not available. Does she have any humanity or not? These staff should do best service to customers and that too cardiology tablets she know how important it is. How can she say wantedly that all medicines not available. Ask them to show stock verification report as on 21st may 2020. I need compensation from medplus against wrong medicine given for my medical expenses.
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Aug 13, 2021
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
May 30, 2020
Updated by Parveen J
Sir, i usually i used to buy medicines from medplus for cardiology tablets and one day lady staff has given wrong medicine ecospirin av 75mg instead of ecospirin 75mg and my health was badly affected.Again when i went to buy medicines on 21st May2020 the same lady staff said harshly not only one medicine all medicines not available.Does she have any humanity or not? These staff should do best service to customers and that too cardiology tablets she know how important it is.How can she say wantedly that all medicines not available.Ask them to show stock verification report as on 21st May 2020.i need compensation from medplus against wrong medicine given for my medical expenses.

Verified Support
Jun 01, 2020
MedPlus India Customer Care's response
Dear Customer,

With reference to complaint, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so, that we can resolve the same on priority.

Please note that we have taken up your complaint and accorded it top priority expressly working towards resolving it at the earliest.

For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com.
Jun 01, 2020
Updated by Parveen J
Dear Sir,

Below is my contact details [protected]
Jun 02, 2020
Updated by Parveen J
Dear Sir,

Till now there is no response from Medplus.
Jun 05, 2020
Updated by Parveen J
Dear Sir,

Still there is no response from medplus.please take action.
Jun 07, 2020
Updated by Parveen J
Dear Sir,

Still my complaint was not resolved from medplus.
Verified Support
Jul 11, 2020
MedPlus India Customer Care's response
Dear Customer,

With reference to complaint, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so, that we can resolve the same on priority.

Please note that we have taken up your complaint and accorded it top priority expressly working towards resolving it at the earliest.

For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com.
Complaint comments 

Comments

Dear sir,
I am your regular customer buying tablets for the past 4 years from muthamil nagar, pammal Medplus store. today when i approached shop people not ready to give even a single tablet. Recently new team has arrived to pammal medplus, very rude and unparliamentary behaviour. 2 days before i received call from pammal medplus to collect tablets but when i approached they are not ready to give tablets. earlier team in pammal medplus are knowledgeable and give tablets immediately. but the new team is very rude. recent period most of the doctors consult through video conference and ask us to repeat the same medicine. My mobile no. is [protected]. If you see my mobile number how much tablets i bought in the earlier period. I cant live without syndopa plus, for past 4 yrs giving tablet without single question but suddenly stop giving tablets is not healthy. If anything happens to me this new team is responsible. Many instances without even prescription I bought tablets. In corona period doctors consult through video conference ask us to repeat. How is it possible bring every month new prescription.
regards,
jawahar
[protected]

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