[Resolved]  Medplus India — The medicine I bought is damaged and not fit to take

Address:12/G2 Mahalakshmi Apartments,Chrompet, Radhanagar,chennai-600044

We have bought Nurokind LC from Chrompet, Chennai, Tamilnadu -600044 branch and found the medicine to be damage and not even good to take.

We even found the tablet smelly and we repeatedly experienced it for subsequent 2months..
We hereby attached the image of the medicine we bought.
We even have checked the expiry date.

Please take necessary actions on this and do the needful.

It's not good for your customers to buy the same medicine twice for these reasons.

Thanks in advance if actions taken.
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Aug 12, 2021
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2021
MedPlus India Customer Care's response
Dear Customer,

With reference to the below complaint, we regret the inconvenience caused.

We kindly request you to share us your contact details so, that we can resolve the same on priority.

For further assistance, please call us on[protected] or reply to us via email to [protected]@medplusindia.com.
Complaint comments 

Comments

Dear Customer,

Thank you for writing to us.

With reference to the email below, Unfortunately, we are unable to retrieve any information with the details provided by you. Hence, we request you to kindly write back to us with your valid contact details (i.e., Registered Phone Number/ MedPlus Customer Id) to Inquire and to assist further.

For further details, you could also call us on[protected]. Looking forward to hearing from you in this regard and hoping that we are able to serve you.

Please get back to us in case of any clarifications."

Thanks and Regards,

MedPlus Customer Care Team,
(Call):[protected],
(Toll Free):[protected],
(Whats App):[protected],
(Email): [protected]@medplusindia.com,
(Email): [protected]@medplusmart.com,
(Web): www.medplusmart.com.

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