[Resolved]  Medplus India — Used my debit card two times by their mistakes and not refunding me money

Address:411039

I am a common man customer of medplus medical stores, alandi road bhosari, pune.on date of 02/03/2017 at time 6.15 pm at evening.i purchased some tablet of rs 115 .50. but by mistake of that medical stores person he firstly swipe my card for rs 155.50 and after the bill generation when he knows that he made mistake then he cancelled my payment but the payment is debited from my account.after that he swipe my card for rs 115.50 which is the original bill .so he said me that if rs 155.50 payment debited by my account i will get credited it after some days.but till date i dont receive any payment.when i ask them about that they rudely harreshing me and told me that ask in my bank but bank personnel saying that payment will not be credited in my account as payment is gone of rs 155.50 already.so can anyone give me justice.
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Apr 30, 2017
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2017
MedPlus India Customer Care's response
Dear Customer,

Thank you for writing to us.

With regard to the E-Mail below. Unfortunately, we are unable to retrieve any information with the details provided by you. Hence, we request you to kindly write back to us with your valid contact details (i.e., registered phone number/ MedPlus customer id/ Order id).

For further details, you could also call us on[protected].Looking forward to hearing from you in this regard and hoping that we are able to serve you.

Please get back to us in case of any clarifications.

Thanks and Regards,

MedPlus Customer Care Team,
(Call):[protected]
(Toll Free):[protected]
(Email): [protected]@medplusindia.com
(Email): [protected]@medplusmart.com
Complaint comments 

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My Phone Number is [protected]
My Name is Madan Mohan Yarlagadda
I am an on line customer of Medplusmart
Medplus redeemed my flexi rewards and reduced reward points without taking any product and without my knowledge

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