[Resolved]  Medplus India — very very bad service with customer

Address:600112

Medplus choolai area, i went to collect my medicine which i booked yesterday 10/04/2019, i got msg that medicine are ready at choolai medplus yesterday by 10pm. I went to collect my medicine, the staff rejected to give medicine for the same. Its urgent required medicine. I request him to give this medicine, but he talks roundly & ask me to come evening today. He used very bad words with me around 9:30 am today.
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May 12, 2019
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2019
MedPlus India Customer Care's response
We regret the inconvenience caused to you.

We have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

Our team will be in track with you by updating our follow-up process and we will provide you a feasible solution shortly.

We request you to kindly bear with us in the interim. Your understanding and patience is highly appreciated.

Should you require any further clarifications or assistance, please reply to us via email to [protected]@medplumart.com
Complaint comments 

Comments

I'm oder medicine, and paid amount they said tomorrow come and collect. I went next day, but they are not given the medicine .

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