[Resolved]  Medplus India — Worst customer service

Address:620020

I went to mediplus pharmacy which is located in subramaniapuram, trichy 620020 on 22/06/17. I asked for medicines to the customer service person. He not even answered to my query if the medicine is available or not. I was waiting for more than 10 mins there is no response from the service person. I have never seen such service persons like this worst experience i had. I decided not to go to med plus any more and i will not recommend this pharmacy to any one.
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Jul 26, 2017
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2017
MedPlus India Customer Care's response
Dear Customer,

We regret the inconvenience caused and would request you to share your customer id or contact details at [protected]@medplusindia.com to resolve the issue at the earliest.

We would like to inform you that the issue has been escalated to the team concerned, we appreciate your valuable feedback and assure you that appropriate measures would be taken to avoid such situations in future.

For further correspondence, call our customer care helpline number[protected]/[protected].

Thanks and Regards,

Medplus Customer Care Team,
(Call):[protected]
(Toll Free):[protected]
(Email): [protected]@medplusindia.com
(Email): [protected]@medplusmart.com
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