[Resolved]  Medplus India — worst service provided by sales person at medplus near malaysian township, circle opp forum mall

Address:Rangareddy, Andhra Pradesh, 500072

I was regularly buying medicines from medplus store near to my home. Today (6th dec 2017), i went to med-plus-pharmacy-kphb-colony-near-malaysian-township-kukatpally store to buy medicines then the salesman in the store looked at my past transactions which are happened in another branch and told me that, he cannot sell any medicine to me. Then i asked what is the reason, why you will not sell medicine to me. He told if you buy all the medicines which are brought in the past from other store then only i will give the medicine otherwise, go to your regular branch where you are buying regularly.

I was really surprised, salesman clearly see that i am long time customer of medplus. Just because i am not buying medicines regularly from this branch near-malaysian-township-kukatpally, he was not ready to sell medicines to me.

And, he gave me an option... If i buy all other medicines which exists in my history of transactions then he will sell the medicine.

I suggest, people should not visit that store, they are completely commercial. No respect for customers. They don't know the value of customers.

Attached sales person's pic.
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Jan 7, 2018
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2017
MedPlus India Customer Care's response
Dear Cusotmer,

We regret the inconvenience caused to you.

We kindly request you to share us with the valid contact details to inquire and to resolve the issue at the earliest.

Should you require any further clarifications or assistance, please call us back @ [protected] or reply to us via email to [protected]@medplusmart.com
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