[Resolved] Medplus India — Wrong tablets given

Shyam Nivin Jayan

Jun 13, 2021

Address:

No.274 TVK ROAD, AMMAPET, SALEM-636003

13/6/2021- the pharmacist is so careless that he always gives wrong medicine which is not in the prescription. They have their own choice. When it's identified and asked, he is arguing with the customer. When asked for replacement or refund he is using unparliamentary words with the customer.

Instead o[censored]TI infection tablet, he gave tablets for stroke.
Instead of clopilet he gave something else.

Such incidents are occuring very frequently.

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Aug 28, 2021

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2021

MedPlus India Customer Care's response Dear Customer,

Thank you for writing to us.

With reference to the email below, Unfortunately, we are unable to retrieve any information with the details provided by you. Hence, we request you to kindly write back to us with your valid contact details (i.e., Registered Phone Number/ MedPlus Customer Id) to Inquire and to assist further.

For further details, you could also call us on[protected]. Looking forward to hearing from you in this regard and hoping that we are able to serve you.

Please get back to us in case of any clarifications."

Thanks and Regards,

MedPlus Customer Care Team