Medsave Healthcare (Tpa) Limited — Praveen Kumar(OVT 107)-Claim amount rejected due to limit exceed.

Address:Chennai

Hi Sir/Medam,

This is praveen Kumar, working on Ovation services Pvt Ltd.Chennai. I admitted my wife P.Sureka in hospital on 24/05/22 due to delivery pain. The same day born new girl baby with cesarean and discharged from hospital on 27/05/22.

After that I applied for reimbursement amount RS.64222 with necessary documents directly on Chennai med save office. But they approved only RS.14854 and around RS.48668 they rejected due to limit exceed reason.

Again I directly sent to med save and asked about reason for the rejected amount. They said "maternity is the package with 50000 max. limit and you already claimed RS.35146 on February reimbursement for cervical stich issue"

I admitted my wife in hospital on 29/01/22 with emergency situation for cervical stich disease due to the uterus open.

I asked them to explain me how the 4 month back cervical stitch considered as maternity package. But they simply said raise query with official email. Still I have RS.150000 in claim amount per my policy but not able to claim when we required even submit enough documents from hospitals.

I spent the amount in hospital based on that we can be claim. But these kind of rejection really painful to us spare the money at this crucial situation.

We are paying the amount for policy, but they are finding the reason for reject the amount even we have enough documents and balance amount in policy. Please kindly get me RS.48668 rejected due to reason limit exceed.

MED SAVE CARD NUMBER: [protected]C

Please see the attached snaps for your quick reference. Please let us know If you need more documents.

Thanks

Praveen.N
+5 photos
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