Medsave Healthcare (Tpa) Limited — reimbursement not credited

Address:

Karimnagar, Andhra Pradesh, 505001

Dear medsave team

Claim has been register on the 25 of the oct and it was approved on the 10/08/2017. We have called many time still settlement has not been done we had called to customer care people many times they informing that the claim will be settled in 1 weeks time. After one week iam call back to cc team they informed its still under process it will take 1 week for settlement.
We have been running around for 7 months for the claim was approved within same day claim documents send by mail.
We are chasing the amount as its reimbursement we have already paid the hospital.
We have also claim for post hospitalization medicine from the 1st claim and they have rejected it we have been told that if a patient is hospitalized and after that any medication will be reimbursed.

Below are the details of policy. Kindly check and do needful.

Name : sainath
Card no : [protected]z
Policy : [protected]p[protected]

Thanks regards
Sainath
[protected].