Meesho — About the product for which I have submitted return request

I am complaining about the product for which I have submitted return request in the given timeperiod and their delivery man has not reached to us to pick that product and then cancelled the request by himself. And now I cannot raise the request again as the time bar if return has exceeded.
I cannot keep that product because I have quality issues with it.
Kindly provide me with it's solution.