[Resolved] Meesho — Exchange initiated Multiple times but not done by m/s Meesho
Order number[protected] and AWB number R[protected]FPL.
Return shipment is not picked after several remainders. Also complaint on help center.
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May 19, 2022Complaint marked as Resolved
Mail id of company :[email protected] Caller contact no.: 08061174299, 08069320000 Mail from above Id : ear Entrepreneur, Greetings from Meesho! Thank you for your patience and cooperation. We apologize for the delay in response to your email. As we have tried to reach you on your registered mobile number *****9656 but we couldn't connect with you. We will be sure to assist you with your query right away. We understand your concern regarding your order number 901637793008. We are sorry to know that your pick-up was not successful. We extend our sincere apology for the inconvenience caused. Please be informed that taking your concern as the highest priority, we have escalated your issue to the concerned team. Please be assured that we will get back to you within 3-4 working days. As we strive hard to give you a better reselling experience, we will prioritize the process and resolve this issue in a timely manner. We seek your patience and understanding of the process further. Note: At Meesho, we care about safe payments and hence we request you kindly not to make any payment through any link that is not provided by the Meesho app. We never ask for any sensitive data such as OTP, CVV, bank account number, or any other related information. We are now just a click away! Our customer support process is changing to a faster and more efficient solution with immediate effect. Using the "Help Center" in the Account section of your app, you can now request a call back from the Meesho Team. Select the "Call Me Back" option post selecting the issue type to receive an immediate call back from us. For any issues with the Help Center, please update your Meesho app. Your happiness, our drive! Warm Regards, Kaushik Meesho Support Team.
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