Meesho — Purchased Kurti - payment made. order not placed

I orderd a kurthi on 4th November2021 and paid an amount of Rs. 679/- via Google pay. Debited money from my account. and also i got confirmation mail from Meesho regarding the successful payment transaction.
But when I open the Meesho app, order is not placed and I lost my money too.
I contacted the customer care but they didn't solved my isssue.
I need to get refund. Kindly do the needful ASAP.
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