Meesho — Wrong product delivered & return pickup cancelled

Hi
I ordered 2 packages from meesho.i received just one package with wrong product .now when I initiated return pickup the pickup boy denied pickup .
I am reinitiating return request but it's cancelled everytime .this return request I'd not allowing me to add any pictures .

Please help me with the refund

Below are the details of the order :
Order No:- ​[protected]
AWB No:- ​[protected]

Thanks
Ruchi Jha