Meesho — Wrong product received and company is not resolving it

I purchased 2 wallets from meesho but i got wrong product so i request from meesho app but they didn't give me any resolution about my complaints. It's been more than 1.5 month. When i am calling them they just say that they raised the complaint and i will get resolution in 3-4 working days. And after 3-4 days later when i call them again their answer remain same that they will solve the problem in 3-4 days and this process is running over 1.5 month.