[Resolved]  Mega Cabs — cab to airport cancelled

I had to reach the airport at 6:40 am to catch a flight. I booked the cab a day in advance, and got the confirmations for the booking.
On the day, the cab did not show up. When i tried calling the driver on the number that was provided in the confirmation message, there was no response.

It is extremely hard to find a means of transport that early in the morning. And it extremely disappointing that i couldn't rely on megacabs. I could have missed my flight thanks to them.

The details:
Booking id: cb814161
Booking time: 5:45 am
Destination: international airport
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Sep 8, 2017
Complaint marked as Resolved 
Mega Cabs customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2017
Mega Cabs Customer Care's response
Dear Ms. Mathur!! Thanks for contacting Mega cabs.com. We deeply regret and apologize for the inconvenience faced by you and thus we request you to accept our apologies, we can ensure you we can figure this out, and we work on finding a solution right away!”, soon our concern department will connect you, Mega Cabs.
Complaint comments 

Comments

It is observed that No cabs are available during need as all got booked . But in fact, cars are there but response is not proper.

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