[Resolved] Mega Cabs — driver took long route and I need copy of invoice
Customer name rajan
Invoice no. Dl[protected]
Booking no. Dl[protected]
Cab no. Dl1rx7340
Driver name ugan kamat
Driver took me from dhaula kunwa whereas he should have taken from airport to mahipalpur flyover crossing while going to gurgaon. I was busy on phone call he did not informed me and took straight away to long route. While i asked him why you took long way he simply replied there could be jam. This is not good.
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Feb 29, 2020Complaint marked as Resolved
Mega Cabs customer support has been notified about the posted complaint.
Jan 27, 2020Mega Cabs Customer Care's response Dear Sir,
We deeply regret for the inconvenience caused to you.
As per the telephonic conversation we have refunded the overcharged amount.
Once again we regret for receiving service that prompted you to contact us with a complaint and your patronage is important to us, we ensure, this will not be repeated and we hope that you'll continue to give us opportunities to serve you.
Mega Cabs Team