[Resolved]  Mega Cabs — trip fare

Address:

110092

I had booked Mega Cab to travel from my residence in I P Extn, Delhi to IGI Airport Terminus 3 vide Booking No. DL[protected] on 09 Sep 2017. We started our journey at 1115 PM and reached Airport at around 1215 AM on 10 Sep 2017. Despite multiple attempts driver could not connect with billing system on his mobile at the time of starting our journey. So, he had no option but start the older meter installed in the cab. However, after couple of kms he could connect with billing system with his mobile. On termination of journey, I received message that trip fare was Rs 754.91. But I paid driver Rs 1, 021/- as per the older meter in the cab for which driver issued a hand written receipt.
I hired another Mega Cab at 0230 AM on 10 Sep 2017 for our return journey from Airport to my I P Extn residence. Connection was duly established with billing system on driver's mobile. On termination of journey, it showed trip fare of Rs 1, 400/-. Driver demanded additional airport fee of Rs 130/- and I duly paid him Rs 1, 530/-. He also suggested that I should also pay him Rs 250 to 400 for night time journey. But as he said this amount was optional, I did not pay him this additional amount. I may inform you that I did not receive any message on my mobile for trip fare. Also this cab was different from cab that was assigned by your airport reception party. There was some argument between driver and your airport reception staff. However, I was told to start my journey.
I request you to kindly look into both my onward and return journeys and confirm that trip fares charged were fair and correct. Best wishes,
Dr (Maj Gen) Vinod Ohri