Mercedes Benz India Ltd — noise from steering & brakes

Address:Mumbai City, Maharashtra, 400057

I have a huge issue going on with mercedes regarding c200 on two counts

1. Jadderring noise when brake is not fully pressed or released as required in bumper to bumper traffic!

2. Sreeching noise from steering when it is fully turned lhs or rhs when car is stationary, in p mode or d mode with brake pressed!

Mercedes-benz claims both are characteristic of the car!

My point is how noise can be characteristic?

I have asked them if it’s characteristic then they should include them in test drive, booking sheet & make customer expressly aware regarding the same!

The matter has been escalated to dr zetsche‘ office as well mr folgers office!

Funny thing is that they sent me glc & e-class, the noise exists in these 2 varients as well! That can’t be a justification!

Mercedes uses absolute superlatives while describing their cars such as

- best or nothing
- their mission statement says their goal is "delight of drivers"
- perfection was never a milestone
- masterpiece of intelligence

Noise does not fit in any of these superlatives used & hence they use misleading, deceptive & illusive descriptions of their capabilities& car!
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