[Resolved] Meru Cab Company — Meru - Never Rely on them...
Bangalore, Karnataka, India
MoMohammed Salman Khan
Very Good in Technology but never never never rely on them...Autowalas are much much better then Meru Drivers...I had bad experience with Meru many times but today was intolerable... It was early morning today I booked Meru cab from Jayanagar bus-stand to my place after overnight journey from my hometown. I was accompanied with my family and no doubt with luggage..Driver reported with an attitude on face and never helped loading luggage. I however managed to keep all the luggage in boot space but I had one hand bag which had to be kept on seat. Meru driver behaved so rudely and did not allow me to take the bag inside. I requested him politely many times but he was behaving very rudely. I had a 2 months infant in hand who was shivering with Cold and my other kids tired already sitting inside the car. I even said him that I would pay him extra. But he had so attitude and humble-less he dint even bother we getting down from the cab with little faces who were exhausted out of the journey. I just got down hired 2 autos and reached home. Meru - Never Rely on us...
Complaint marked as Resolved
Verified SupportMeru Cabs Customer Care's response, Mar 20, 2015
Hi Salman, We've zero tolerance for such things! We'll deal with it with a firm hand! Could you please share your Booking ID along with other details at [protected]@merucabs.com? Would help take action. Warm Regards, Team Meru
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