[Resolved]  Meru Cabs — Two Time charge for single trip

Address:Bangalore, Karnataka

I have completed my trip my trip ref no[protected], the amount has debited from my wallet also driver charged the same trip amount after logged a complain with customer care they are giving wrong commitment like they will get back withing 24 hour time now they are not responding me via email, please hellp
Was this information helpful?
No (0)
Yes (0)
May 15, 2017
Complaint marked as Resolved 
Meru Cabs customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2015
Meru Cabs Customer Care's response
Hi Sumanta, Definitely not what we stand for! We'll surely action this and reverse the amount ASAP. Regards, Team Meru
Sep 11, 2015
Updated by Sumanta N
My Trip was completed on 31-Aug-2015, Last 10 days called 10 times where i wasted my time and money but not getting any response, i will never recommend to meru any one such bad service.
Sep 12, 2015
Updated by Sumanta N
From 31 Aug 2015 I'm following and awaiting for response, really never seen such frud car service company like meru, my suggestion to all don't use meru cab
Sep 15, 2015
Updated by Sumanta N
Waiting for 15 days for response really its pathetic
Sep 17, 2015
Updated by Sumanta N
Waiting for response please dont trust meru i request you all dont prefer meru cab
Sep 21, 2015
Updated by Sumanta N
Waiting for response when i will get response?
Oct 01, 2015
Updated by Sumanta N
Finally 1 month completed but no response
Complaint comments 

Comments

From 31 Aug 2015 I'm following and awaiting for response, really never seen such frud car service company like meru, my suggestion to all don't use meru cab

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Meru Cabs
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    312
    Pending
    0
    Resolved
    214
    Meru Cabs Phone
    +91 22 4422 4422
    +91 22 4052 0100
    Meru Cabs Address
    128, IJMIMA, Raheja Metroplex, Malad (West), Mumbai, Maharashtra, India - 400064
    View all Meru Cabs contact information