[Resolved] Meru Cabs — Unethical practice by the driver of Meeru Cabs

Ragss

from Hyderabad, Telangana

Address:

New Delhi, Delhi

I have booked a meerucab taxi through on line on 21st october '14 from Dwarka to Airport. Meerucab have never deputed their driver and giving false commitment to cheat the customers. Because of their in-efficience in service, i had to miss the flight and had to loose heavily I have raised the complaint through Email but M/s Meerucabs have not responded. I'm sure, they would be cheating other customers as well., Please take up the complaint to M/s Meeru cabs and ensure that they are not cheating any of my other country men., Regards ragavan Dwarka

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Complaint marked as Resolved

Verified Support

Mar 20, 2015

Meru Cabs Customer Care's response Hi Ragss, Sorry for a delay in response here! Recently we overhauled our Customer Service operations and decided that we'd connect with all customers, respond to their feedback, and take strict corrective measures that may be required. It's our endeavour to provide on-time service to all our customers and if we fall short, we must immediately respond and act on it. Your feedback helps us improve our services further. We deeply regret that we missed out on your message earlier. However, at times, things do go out of our control as far as human behaviour is concerned. We appreciate your sharing the concerns. Your feedback has been put on record and we assure you we've taken strict measures in response. Plz give another opportunity to serve. Hopefully we won’t disappoint you this time around. Warm Regards, Team Meru