[Resolved] Mescom — stoppage of ecs facility for rural consumers | |||
My wife suvarnini ramakanthan is a rural consumer of padnoor village of puttur. (Prl 879&rr 12306) used to pay electricity bill by ecs (From my sbi savings account number [protected]) till aug 2018. Suddenly this facility has been stopped without giving any advance notice. For the last two months forced to pay the bill physically. Request resume ecs or make it convenient for rural customers who are senior citizens to make online bill payment by providing a customer id. Was this information helpful? | |||
Nov 11, 2018 Complaint marked as Resolved MESCOM customer support has been notified about the posted complaint. Verified Support Oct 11, 2018 MESCOM Customer Care's response Sir, At present, the on-line payment system is enabled to 11 towns of R-APDRP area & DWA is issued to implement on-line payment system in remaining non-R-APDRP area. It will take some time for pilot project execution & implement. Once implemented in all the areas, advertisement will be given for public awareness. Regards MESCOM Verified Support Oct 11, 2018 MESCOM Customer Care's response Sir, Kindly lodge your complaint to mescom.[protected]@rediffmail.com Regards MESCOM | |||
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Name Gopalkrishna Bhat
RR No 73076
Place :moodbidri, Mangalore