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[Resolved]  Mescom — unethical behaviour

In chikamagalur district there started a new trend where if in a building if few electricity bills are not paid for a successive 2 months then the power is disconnected from the pole for the whole building even if rest of all the tenants are paying their dues promptly. The authorities then suggest to clear all the bills (In one case just for a paltry sum of rs500) only then the power supply is restored. This is causing a huge problem to the prompt payers. Disconnecting power to selected defaulters is acceptable but how can the department penalise the prompt payers too just because they are in the same building for business?
Further the building owner paid all the pending dues and produced the reconnection order from the head office even then the junior engineer did not authorise the reconnection process just to prove his ego. Is this how mescom treats it's consumers?
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Apr 21, 2018
Complaint marked as Resolved 
Mar 15, 2018

Complaint Status

MESCOM customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2018
MESCOM Customer Care's response
kindly lodge your complaint to mescom.[protected]@rediffmail.com
Complaint comments  2 CommentsShareTweet

Comments

On behalf of kvg students we are facing a major problem with power supply just because a few hours of rain there is no power for 2 says can you imagine a city without no power for 2 days seriously [censored] please do consider this mail and take actions
In sagar, sirur Allali Serway number 22 in balagar ( behind crichean statue ) one electrical pole is in falling position in agreecultural land,
Pls, rectify properly this is second time I am compleaning for this

Pls do as soon as possible

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