| Address: | Bangalore, Karnataka, 560043 | | Website: | metrogreen.in/contact.html |
I had purchased metro green solar a week back and the sales guy had committed to send plumber along with him for installation but only the product was delivered and kept on the roof. They did not send the plumber nor they came for any inspection to check on the installation. On multiple follow up they said plumber will not be sent but they will guide local building plumber to install. They have suggested to install 18ft pipe to be connected as air vent, which is pathetic solution proposed, they do not even understand how 18ft pipe will stand in air. When contact shashi he is the only name they know in their office and not ready to share any other contact of his higher ups, even on the web site he is the only contact given. Service is very poor, no professional approach they are only pushing the sale after that not bother about user complaints. I am trying to find owner of this company to have discussion and get my things corrected. I am pained by the way these guys service and amount i have paid them. Do not every buy this product Was this information helpful? | 
They asked me to get in touch with Mr sashi and he straight away asked me to change the tank at my cost.
Then I called the office to check on the warranty of my purchase dated September 2017 and got to know that they have 2 brands Indian and German and both have 5 year warranty.
The office staff and the service personnel said if you speak to sashi it can be replaced.
I called sashi again today, he says warranty is only for One year.