Metro Shoes — Faulty shoes

Address:

Madurai, Tamil Nadu, 625016

Am a regular customer of Metroshoes and I had purchased a pair of shoes from your showroom located in by-pass Madurai.
It is extremely disheartening that on the first day of wearing, the shoes got torn on the lace portion. Its obvious enough that the product supplied had been eithe from old stock or of very poor quality. More disheartening is the fact that even though i mailed this problem i have not received proper response.
Once in 2 days visit to the showroom was also in vain
Am extremely shocked to see this that too from a reputed trustworthy showroom like Metroes.