Mg University — mgu certification department not sending me my "convocation and migration" certificates

Hello,

Respected all,

My name is mohammad ali khan, i am a graduated student of mahatma gandhi university. I have completed my graduation in the year 2015.in july 2017, i had applied for my convocation degree certificate and also paid the fees which was rs.5000/- and i was informed that i will be getting my certificate within 3 months. However, now 5 months have completed and still today`s date i haven`t received my certificate. I have also applied for the migration certificate and also paid the fees for that which is rs.5000/- also. Even after continuously mailing and asking them i still get only reply such as "your degree in under process" or "you will be getting your degree in 20 / 25 working days".

I don`t know what to do know, i have already started my post-graduation and now i have to submit the same in my university. If i wont be able to show the same, my admission will get cancelled. I have mention the same to them in at least 7-10 mails, but still they don`t give me any proper reply about when i will be getting my certificates.

Not any mgu contact no is available to talk and specifically the mgu certification department no which is [protected]. I have called on this no for at least 50 times no one pick's the call ever. It is either busy or switched off.

First they are taking fees rs. 5000/- for one certificate and even after paying the amount they are not giving the certificates on time.

Please help me for the same as i am in extreme need for both the certificate, if i am not able to submit my certificates in my current university in which i have taken the admission, my admission will get cancelled.

Please do help me. I am sending you my total detail for the same

For convocation certificate

Name: mohammad ali khan

Id no: mgu122sn[protected]

Order date: 17th july 2017

Ccavenue reference id is :[protected]

For migration certificate

Name: mohammad ali khan

Id no: mgu122sn[protected]

Order date: 8th nov 2017

Ccavenue reference id is :[protected]

Please help me i don`t know what to do i am extremely need in both the certificates. I am feeling like i have lost my money to them.

Thanks & regards