Mg University — mistakes again and again in degree certificate

Address:	395009
Website:	mgu.edu.in

Hello Sir,

I have enrolled for MGU BSc in Animation and have completed the course with Affiliated by Arena Animation, Citylight Road, Surat, Gujarat under-enrollment No: MGU/112/RNS280124/006. After completion, I have applied for the Degree certificate with all the relevant documents mentioned as well as I paid an online payment of Rs. 5000.00 in favor of MGU. No response regarding Degree Certificate and yet I have not received my Correct Certificate. They provide us wrong contact number +[protected].

There are 2nd-time silly mistakes from their end. I send them 1st-time reverse courier because I got a wrong Degree Certificate from them, in the end, they are doing, again and again, same mistakes.

Correct Details :

Enrollment No.: MGU/112/RNS280124/006
Name: KEYUR MITESHKUMAR PASTAGIA

Now my question is who bears reverse wrong degree certificate courier charges?? first time I send it to them to my pocket amount. that is
5000 (MGU Certification Fees)
+ 350 (Send it to them by my end with my pocket amount because of they do
silly mistakes in my Full Name)
[protected]
5350 ( Total Amount )

Mistake in Degree Certificate - Hiteshkumar (Father Name) but Correct name is "Miteshkumar"

Now they do 2nd -time same mistakes in my Full Name. I can't afford 2nd-time wrong courier charges.

My Question is who bears 2nd-time courier charges?? I am not.

Also, No one is receiving my phone calls since the last couple of weeks. I am doing a daily follow up with them but at times they do not answer my mail. totally unprofessional behavior by keeping a student's career.

Here is a mail address: [protected]@mgu.edu.in
provide us wrong contact number +[protected], +91 [protected]

Please try and resolve the issue as soon as possible.
Looking Forward to a positive and prompt reply.