MGF Hyundai — MGF Hyundai Car delivery delay

Address:

Ernakulam, Kerala

Hi, I have booked one I20 Elite on February 13, 2015. I was told that it will be delivered in a month. The booking was done at MGF Hyundai, Edappally showroom. I booked with Rs.5000 in cah as advance. Later I was told that the vehicle will only be delivered if I pay the full amount in advance and for I 20 Elite this is what Hyundai demands. I paid a down payment of 3, 45, 000/- on March 3, 2015 and the remaining amount of 3, 78, 000/- as a car loan from SBI on March 4, 2015. The full amount of 7, 28, 000/- has been paid on March 4, 2015. After this there is no news from MGF Hyundai. Whenever I call them, they will tell that the car has been dispatched and will get shortly and I am still waiting for it. My EMI for the car loan has started on March 5, 2015 and I already have paid my first EMI. Now I have to pay my second EMI in a week and still I don't have my car delivered. Two of my friends have told me that your service is bad and one of them also got a delay of 2 months for getting his I20 delivered. Sorry to say, this is the worst customer service I have ever got. I would also like to know whether Hyundai will dispatch the vehicle only after getting the full amount?