Michelin India — no hearing for tyre defect which is under warranty | |||
Unfortunately 3 month ago within warranty period one tyre got busted on highway in midnight 2.00 am. That time i was travelling from jaipur to gurgaon via nh-8. As per my habit this time also i checked my car tyres air pressure on hp petrol pump and maintained approx 33-34. Still, 1 tyre got busted from sides, i searched one mechanic on highway and after examining completely, he said this tyre is not of good quality. No puncture was found in tyre, no blade cut was found. I raised complaint on company website many times, and as per suggestion of your company representative i submitted the tyre to dealer "x y z automobiles". Also, your company customer care representative gave me the number of technical person mr. Xyz. And advised me to call him on xxxxxxxxxx to visit dealer's workshop and examine the tyre. I tried twice on that number but no one picked up the phone. After that i raised complaint on company website: http://www.michelin.in/IN/en/help-and-support/contact-us.html many times. But didn't got any response after submitting the tyre. After above incident i am using "nitrogen gas" in tyres maintaining air pressure 34. Till now it's more than 3 month and my problem is not resolved. Was this information helpful? | |||
Michelin India customer support has been notified about the posted complaint. | |||
Add a Comment | |||
19%
Complaints
135
Pending
0
Resolved
25
+91 44 6621 6000
+91 129 309 7777
7th Floor, The Pinnacle Business Tower Shooting Range Road, Surajkund, Faridabad, Haryana, India - 121001
View all Michelin India contact information
Post your Comment